Welcome to essence, the soul of Peregian Beach

Guest Information

All the important things you'll need to know to make the most of your stay.

Reception Hours:

Sunday-Thursday 7am-8pm

Friday-Saturday 7am-10pm

Out of Hours Contact:

For after hours services please the reception call button from your hotel room phone or call 0753193777 from the beach houses. Please note call out fees apply for lock outs.

Internet / Wi-Fi:

Turn on your Wi-Fi, choose ‘essence_guest’ from the network selection and enter the password "essenceconnect".

Entertainment:

Planning to spend your holiday bingeing Netflix or Stan? No judgement! The smart TV in your room can securely cast all your favourite streaming services via Wi-Fi. Please refer to the welcome screen on your TV for instructions.

Balcony:

Please refrain from hanging clothes, towels or any other objects over the balcony. Two-bedroom apartments have a clothes airer that may be used within the apartment. Beach homes are fully equipped with a clothesline. The throwing of any items over the balcony is strictly against our code of conduct.

Dining:

Outer Square

Outer Square is at the heart of hospitality for essence guests. Specialising in awesome coffee, incredible food and an array of delicious cocktails. Outer Square is the perfect place for breakfast or lunch, a mid-morning pick-me-up or a signature cocktail. Located in Peregian Village Market (IGA centre).

Locals regard Outer Square as one of the best coffee spots on the coast so do what the locals do and make it your first stop in Peregian. Outer Square even has their own exclusive house blend of coffee, roasted by Clandestino in Noosa.

Opening hours:

Sun-Wed: 5.30am – 3pm

Thurs: 5.30am - 9pm

Fri-Sat: 5.30am – 10pm

Bookings are recommended to avoid disappointment. Click Here

In Room Dining

Outer Square offers Room Service for essence guests during opening hours. To view the essence in room dining menu please Click Here

Takeaway Service 

Outer Square offers a more extensive menu for pick and take-away during Outer Square opening hours. To view the Outer Square takeaway menu please Click Here

Mini-bar:

The mini-bar (Studio Hotel Rooms only) refrigerator is fully stocked with a selection of local goodies for your enjoyment. Please Click here for a menu and price list.

The hotel and homes all have Nespresso coffee machines and coffee pods loaded with Outer Square’s in-house blend and a selection of teas for your sipping pleasure. If you need more pods they are available at reception for a small fee.

Pools:

Essence offers guests two luxurious heated magnesium pools for their enjoyment. Our main pool, conveniently located next to the hotel building, is accompanied by our fabulous licensed pool bar, where you can unwind and savour refreshing drinks. Additionally, we have a family pool situated in the tranquil north-western corner of the resort. Please note that the operating hours of the pool bar may vary depending on the season. Please see our friendly team at reception for towels.

Children under the age of 16 years must be with an adult at all times in the pool area. Running, diving or bombing is annoying for everyone so please don’t. There is no BYO or glass wear allowed in the pool areas (so kick off your shoes and enjoy!).

Gymnasium:

Located on Level 1, our gym is accessible to hotel guests only,  7 days a week from 5am to 8pm with state-of-the-art equipment and the latest technology. Your room key card will allow access between these times. House guests please contact reception for gym access.

Please ensure that you are aware of the safety operating instructions of the equipment. If you require any assistance in operating the equipment, please contact reception.

Minimum age to use the gym is 16 years of age.

Gift Shop:

Acclaimed local aromatherapy company, Botanist Aromatherapy, have crafted a beautiful signature scent for essence that you can smell in the range of bath and body products in your room. This signature scent, exclusively blended for essence with pure essential oils of tangerine, black spruce, lavender and camomile is formulated to help you feel relaxed, balanced and happy, all the elements of the perfect holiday!

The hand and body wash as well as the body lotion in your bathroom feature our signature scent. If you want to take a little piece of essence home with you, all our beautiful products are available at our Gift Shop in reception, along with a selection of essence essentials.

Please enjoy our signature product range while staying at essence. Hair care and body product pump bottles removed from the room will be charged to your account.

Peregian Village Market:

Everything you need is right on your doorstep at essence so no need to get back in the car once you have settled into your room. Along with the IGA and an ATM machine, there is the Alliance Pharmacy stocking pharmaceutical products as well as great selection of sun hats, beach toys, gifts, and all the toiletries you forgot to pack.

Cellarbrations bottle shop has a huge selection of local, national and international beer, wines and spirits.

IGA Opening hours

Daily: 6am – 9pm

Alliance Pharmacy Opening Hours

Mon-Fri: 8am – 6pm

Sat: 8am – 4pm

Sun: 9am – 3pm

Cellarbrations Opening Hours

Sun-Wed: 10am – 8pm

Thurs–Sat: 10am – 9pm

Housekeeping:

Our housekeeping team will be onsite daily to assist with your cleaning requirements to make your experience comfortable. If you have any special requirements, please contact our reception team by dialling 9 or calling 0753193777 from your beach home.

Please note: If you prefer privacy and have left your ‘Relaxing, I need some space’ sign on your door, your room will not be serviced. If you take down this notice during the day and want your room maintained, please get in touch with reception. Room cleaning is between 8am and 3pm, requests after 3pm may not be able to be met.

Business Services:

Should you require access to printing, scanning, or any other related business service, please contact reception by dialling 9 or call 0753193777 from your beach home.

Emergencies:

For resort emergencies please contact reception by dialling 9 or call 0753193777 from your beach home.

In the event of a medical emergency please contact 000 for immediate attention.

Refuse:

For your convenience refuse chutes are placed on each level of the hotel next to the elevator. Our Holiday Homes are equipped with general waste and recycling bins.

Baby Sitting & Nanny Services:

An external professional babysitting service, Nannies of Noosa can be booked directly online or by phone. For further information please visit Nannies of Noosa. It is recommended to make the booking as soon as possible, with minimum 48 hours required. Payment is to be made to the service directly.

Holiday Hire Equipment:

Sands Holiday Hire offer a range of holiday hire items that can be delivered to your accommodation 7 days a week. Please contact Sands Holiday Hire directly on 0409 498 947 for pricing.

Keycards/Keys:

Always ensure your room key is with you. When leaving your apartment/house please make sure all the doors and windows are securely locked.

House keys that are lost or not returned will incur a fee of $500. Hotel key cards that are lost or not returned will incur a fee of $50.

For your safety, the front doors to the lobby entry are locked outside of reception hours.

If you are checking out of your accommodation outside of reception hours, please leave your keys in the room.

Lost Property:

Please be kindly advised all valuable items including money, passports, and goods brought into the resort are the responsibility of the guest.

All hotel rooms have a digital safe, guests are encouraged to place all valuable items in the safe at all times.

Any queries regarding lost property please contact reception as soon as possible.

All items that are reported as lost property are kept for three months and can be sent back at the guest's expense. Please see below legal obligations:

Mail:

Please be advised mail left with reception for posting shall be posted daily Monday to Friday before 2pm Charges for stamps, envelopes and associated stationary items will be added to your account.

Noise Regulations:

Please be mindful of the enjoyment and relaxation of your fellow guests and neighbouring properties. We kindly request you limit noise after 10pm. If you have any noise complaints please dial 9 from your hotel room or call 0753193777 from your beach home.

Parking:

Undercover parking is available for our in-house hotel guests only (1 car space per unit).

Each of our beach homes has a minimum of two undercover car spaces in the individual garages attached to each home.

Please speak to our friendly team about more parking options.

essence Peregian can take no responsibility for loss or damage to vehicles parked on the resort grounds.

Due to limited space, there is strictly no additional guest parking at the resort.

Tours:

Our reception team will be delighted to help you with recommendations, inquiries and arrangements for tours and sightseeing.

Shopping:

The Village at Peregian Beach is one of the best shopping precincts in Queensland, offering the perfect blend of exceptional boutiques stocking national and international designers, chic lifestyle shops, gorgeous interior design stores, vintage homewares and clothing shops, high-end dining as well as family-friendly cafes and plenty of the distinctive coastal community vibe that Peregian Beach is known for.

Just head out of the resort towards David Low Way, cross the street and you will be at the start of The Village at Peregian Beach. For more information go to: thevillageperegianbeach.com.au

Check Out:

Check-out time is strictly 11am.  Later check-out times are subject to availability and may incur additional fees.

Luggage Storage:

Please be advised temporary luggage storage is available near reception. For assistance please contact reception who shall assist with your luggage requirements.

Taxis and Transport:

For taxis, transfers and private airport shuttle information please contact our friendly reception team. For local bus information please visit translink.com.au

Smoking:

Please be advised this is a non-smoking resort (this includes vaping). Additional cleaning charges will apply for evidence of smoking within the complex.

Account Payment:

We are a cashless Resort. All major credit cards are welcome. Please note if you are settling your account on departure with a credit card, a credit card transaction fee will apply to all cards.

Medical Services:

Peregian Family Medical Centre

PH: 0754 712100

Mon-Fri: 9am - 5pm

Sat: 8.30am - 12pm

Sun: Closed

After hours care:

National Home Doctor Service 13SICK (13 74 25)

Beauty Salons and Day Spas

The Heart of Beauty

7/8 Grebe Street

Peregian Beach

07544 1874

Soul Skin Spa

9 Lake Vista Drive

Peregian Beach

0754 4483484

Eoc Brows

The Village Peregian Beach

David Low Way

0487 427525

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Your Wellbeing

Slow days begin here. A space for you to unwind, and just simply be...

Get close to nature with a walk in the national park, take a bike ride on one of the many bike paths along the coastline, find some peace in a relaxing poolside or try sunset meditation on the beach. Whatever your wellbeing journey looks like, essence has something for you.

Mount Coolum National Park:

Mount Coolum is an awe-inspiring volcanic dome that presides over the Sunshine Coast landscape. Climbing to the top of this 25-million-year-old laccolith is a must-do when visiting the region - the views from the top are absolutely spectacular!

Getting There - Head to Mount Coolum Car Park which is accessed from Tanah Street West (off David Low Way). It's just 3.5 km south of Coolum Beach.  Off road, parking is available on the corner of Jarnahill Drive and Tanan Street West. Follow the National Parks and Wildlife signs and directions to the walking track.

Noosa National Park:

Noosa National Park (headland section) is one of Australia’s most frequently visited national parks and one of the easiest to access by foot from local areas, it’s popular with bushwalkers, nature lovers, families and surfers.

The coastal walk is ideal for families as there are great swimming spots in bays that are protected from large swell. The main entrance is at the end of Park Road in Noosa Heads.

There are 5 different trails available in Noosa National Park. The Palm Grove Walk a 1.1km return hike, the Tanglewood Walk 8km return hike, the Noosa Hill Walk a 2.8km return hike, the Coastal Walk 10.8km return hike and the Alexandria Bay Walk 4.2km return hike.

Please contact Reception for help or advice.

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Info & Questions

Our most frequently asked questions:

What is your cancellation amendment policy?

For hotel rooms - all cancellations except during peak periods must be advised at least 3 days prior to arrival. The total reservation price will be forfeited for cancellations made within 3 days of arrival. During peak periods, the total reservation price will be forfeited for  cancellations made within 30 days of arrival.

For houses- All cancellations must be advised at least 30 days prior to arrival in writing. The total reservation price will be forfeited for cancellations made within 30 days prior to arrival.  During peak periods, the total reservation price will be forfeited for cancellations made within 60 days of arrival.

We understand that unforeseen circumstances may arise, and we recommend securing appropriate travel insurance to protect your booking. Please ensure you carefully review our cancellation policy and reach out to us if you have any questions or need further clarification.

How do I make a reservation for a large group?

Please contact our friendly team at reservations@essenceperegian.com.au with your contact details, requested dates and accommodation requirements and our friendly team will respond promptly with options suitable for your requirements.

Do I need a credit card to make a booking?

Yes, a valid credit card is required.

CHECK-IN & CHECK-OUT:

Can I arrange an early check-in?

Check-in time is 3pm. If you arrive earlier and your room is available our team will be happy to provide access, if your room is not yet prepared for your arrival you are welcome to use the hotel facilities.

Can I arrange a late check-out?

Check-out time is 11.00am, late check-outs are subject to availability and will incur a fee.  Please contact our friendly team who will be able to assist.

What are the age restrictions for booking? (Staying without parental supervision)

You must be over 18 to make a booking on our website. All guests under the age of 18 must be accompanied by a parent/guardian or an individual over the age of 18. The hotel has the right to refuse any booking when the lead guest is unable to show sufficient photo ID if requested prior to or at check-in, or where a minor is not accompanied by a parent/guardian.

PAYMENT OPTIONS:

What form of payment will essence accept?

Our resort is a cashless resort, payment methods accepted are credit cards and Direct Debit. A credit card surcharge of 1.44% is applied to all credit card transactions.

Does essence charge an online booking fee?

A booking fee is inclusive of your total room rate quoted.

Do I need to pay a deposit when booking online?

Please refer to our deposit, payment and cancellation policy detailed on our website. This policy is subject to change.

LOCATION & TRANSPORT:

Where is essence of Peregian Beach located?

215 David Low Way, Peregian Beach, Queensland, 4573

Does essence provide transfers to and from the hotel?

essence does not provide transfers to and from the hotel, however we can help you organise a private transfer, taxi or shuttle bus with a third-party company. Please contact our friendly team for assistance reservations@essenceperegian.com.au.

What is the best way to transport from Sunshine Coast airport to essence?

By private vehicle, shuttle bus, taxi or uber.

GENERAL:

Can I smoke in my room?

At essence, we prioritise providing a smoke-free environment for all our guests. Smoking is strictly prohibited in all areas of the property. Guests are kindly reminded of this policy and are expected to adhere to it. If smoking is detected, guests will be held responsible for the necessary cleaning expenses to remove any traces of cigarette smoke. Please be mindful that if you choose to smoke outside the resort complex, it should be done at least five (5) meters away from any entrance to the resort.

How do I provide feedback to essence regarding my stay? 

We greatly appreciate guests’ feedback as it assists our team in continually working to improve our service. Our friendly team can be contacted at reservations@essenceperegian.com.au.

essence Peregian Beach Body Corporate By Laws?

Please click here to view the Essence Peregian Beach Body Corporate By Laws

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